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FEATURE · KNOWLEDGE
House knowledge base
Important house information keeps changing over time. A printout on the kitchen counter goes missing, or worse: it's outdated. In the Ripazo knowledge base, everything stays online and up to date, always within reach.
You decide what goes on your info and contacts page. Every house is different, so the information is too. Organize it by category and add photos where they help. WiFi passwords, the cleaner's number, alarm code, house rules: whatever you need.
HOW IT WORKS
How does the house knowledge base work?
- 01
Admins write the information down
You decide what goes on the page. Update it as soon as something changes, so it always reflects reality. Everyone at the house sees the latest version automatically.
- 02
Organize by category
Build categories that suit the house and decide the order yourself. What sits at the top, what's underneath, how deep you split things: it's all up to you.
- 03
Always within reach
Because everything lives on the house page, the same questions stop coming back. Whether it's the WiFi password or the cleaner's number, anyone can look it up themselves.
Always up to date
Reachable from any phone. Forgot the alarm code? A quick look and you have it.
No more repeat questions
It's all in one spot, and everyone knows where to look.
WHO IT'S FOR
Who uses Ripazo's house knowledge base?
Families with an old house full of quirks
The shutter that sticks, the boiler that needs a specific button sequence, the breaker that trips in winter. Write each quirk once and stop teaching it to every visiting family in person.
Family spread across different countries
When the home is in Spain and the family is in three different cities, the knowledge base replaces a folder of paper manuals nobody can find. One source, available on every phone.
Families who occasionally lend the house out
Hand friends visiting for a weekend everything they need: WiFi, trash schedule, espresso machine instructions. Written down once, no more fresh email every time.
This pairs well with
Arrival and departure checklists
Checklist items link directly to the knowledge page that explains the how.
Read moreOwner admin panel
The admin panel controls who can edit knowledge pages, so the source of truth stays trustworthy.
Read moreShared booking calendar
Once a stay is confirmed, the arriving family can pull up the wifi code, alarm steps, and house manual in one click.
Read moreQuestions about the knowledge base
Where do we store Wi-Fi codes, manuals, and key numbers?Owner
The Contacts & Info page holds two things: a contact list (for example: the doctor's phone number, the neighbors, or the alarm company) and structured house-info cards (for example: Wi-Fi code, alarm code, house rules, trash collection days, inventory). Anyone can pull up the Wi-Fi password or the boiler manual on their phone, even offline if they screenshot it.
Is our data private? Who owns the content?
You remain the owner of all your data at all times. Ripazo runs on EU servers, is GDPR-compliant, and we never sell or share family data. We don't train AI models on your content. Your house page is private by design: not listed anywhere, not indexed, not discoverable.
Does Ripazo work on iPhone, Android, iPad, and desktop?
Yes. Ripazo is a responsive web app that works on any modern browser, iPhone, Android, iPad, laptop, desktop. No app to install, no app-store gatekeeping, nothing to update. Add Ripazo to your home screen for an app-like icon and fullscreen experience on mobile.
See how the knowledge base fits with the rest
It's part of a seven-feature shared dashboard. Watch the 3-minute walkthrough.
